Refund policy
Return & Refund Policy
We want you to be completely satisfied with your purchase. If you are not, you may request a return within 3 days of receiving your order.
Return Eligibility
- The item must be in its original condition and packaging, unused, and with all tags and labels intact.
- You must provide photographic or video evidence clearly showing the issue with the product.
How to Initiate a Return
To begin a return, contact our customer service team at:
- Email: info@aforehand.in
- Phone: +91 99478 58881
Please include:
- Your order number
- Clear description and visual evidence of the issue
Return Shipping
- Return shipping costs are the responsibility of the customer, unless the product was damaged or misrepresented.
Refunds
- Once we receive and inspect the returned item, we will process your refund or exchange.
- Refunds will be issued to the original payment method within 3 to 7 working days.
Note: Make sure to initiate the return within 3 days of delivery, as returns requested after this period may not be accepted.
